National Apparel Chain

Scaling Seamless Billing & Training with iPad Deployment Across 500+ Stores

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Fashion &
Apparel Retail

500+

stores across India

5,000+

iPads

12,000+

store associates

The
Challenge

The client-a leading national fashion retail
brand-was expanding rapidly across metros
and Tier 2 cities. But as the network grew, so
did the challenges:

They needed a scalable, secure solution to
streamline billing, training, and customer
service - without adding to IT overhead.

01

Long queues during peak hours caused
customer drop-offs

02

Manual PoS systems were inconsistent
across stores

03

Training new staff for billing and CRM
tools took up to 2–3 weeks

04

Lack of device-level visibility and support
across regions

The Solution by Team Computers

Team Computers designed and executed a pan-India
Apple deployment solution:

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5,000 iPads pre-configured with
billing apps, CRM, and digital training tools

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Accessories: Logitech rugged covers +
billing printer kits integrated

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Enrolled via Apple Business Manager + JAMF,
ensuring zero-touch setup

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Delivery & setup at 500+ locations
within 45 working days

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Devices locked with MDM for role-specific
usage
(billing only, training only, etc.)

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Field support model built in across
30 cities for onboarding + troubleshooting

The Impact

Team Computers designed and executed a pan-India Apple
deployment solution:

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Faster

Checkout Times

Mobile PoS reduced
queue lengths and
enabled instant
counter creation

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50%

Reduction in
Staff Ramp-Up
Time

New associates trained
via iPad-based LMS,
reducing dependence
on trainers

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15%

Drop in IT Support
Tickets

JAMF allowed remote
management, software
updates, and usage
control

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Higher Staff
& Customer
Satisfaction

Employees rated iPads
4.8/5 in internal surveys
for ease of use and
speed

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Connect

Let’s scale your GCC’s tech stack with premium hardware, enterprise workflows, and zero-hassle rollouts.

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