Leading Insurance Company

Empowering technology and claims teams with secure,
reliable devices for hybrid work

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Insurance

8 cities

Across India

1,200+

MacBooks
Microsoft Intune and integrated with Azure Active Directory (AD)

The
Challenge

The insurer’s workforce had quickly shifted to a hybrid model post-pandemic. But their IT systems struggled to keep pace. Key challenges included:

The company needed a future-ready device ecosystem that combined enterprise security, performance, and ease of management.

01

Slow claims validation – Legacy devices couldn’t keep up with modern claims processing applications.

02

Compliance issues – Audits often flagged outdated software and unmanaged devices.

03

High IT support load – Frequent breakdowns, patching issues, and user complaints strained the IT team.

The Solution

Team Computers partnered with the insurer’s IT and compliance leadership
to roll out Apple MacBooks across its workforce. The solution included:

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1,200 MacBooks deployed to tech and claims teams across 8 cities.

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Zero-touch provisioning with Microsoft Intune, allowing devices to be shipped directly to users and configured automatically.

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Azure Active Directory integration, ensuring secure sign-in and access management across applications.

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Centralized management – IT teams could now push updates, enforce compliance, and monitor devices remotely.

The Impact

Team Computers designed and executed a pan-India Apple
deployment solution:

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30% faster

claim validation

MacBooks’ speed and reliability accelerated claims processing for end customers.

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100%

audit compliance

Intune + Azure AD ensured devices always met regulatory and internal IT standards.

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Reduced IT support load

Fewer breakdowns and seamless provisioning freed up IT resources for strategic projects.

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Empowered hybrid workforce

Employees could work securely and productively from anywhere.

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Connect

Let’s scale your GCC’s tech stack with premium hardware, enterprise workflows, and zero-hassle rollouts.

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