Before the iPad rollout, the bank’s sales
agents relied on laptops and paperwork-heavy processes
This created three major roadblocks:
The bank wanted to enable its agents with
a single, mobile-first device that could deliver
customer delight while cutting down on infrastructure and IT overheads.
Slow onboarding – Paper forms, manual data entry, and multiple back-and-forths delayed account activations.
Limited mobility – Bulky laptops and connectivity issues restricted agents from servicing customers effectively in the field.
High infrastructure costs – The cost of maintaining traditional desktops and branch-based systems was steadily rising.
Team Computers worked closely with the bank’s IT and operations team
to deploy Apple iPads at scale. Key elements included:
10,000 iPads deployed to sales agents across 300 cities, ensuring uniform access to digital onboarding platforms.
Device lifecycle management through Apple Business Manager, streamlining setup, security, and updates.
JAMF integration for remote configuration, app deployment, and compliance monitoring.
Banking apps optimized for iPadOS, giving agents real-time access to customer onboarding, loan processing, and service requests—anytime, anywhere.
Team Computers designed and executed a pan-India Apple
deployment solution:
Digital forms, instant KYC validation, and real-time processing dramatically reduced turnaround time.
Agents could meet more customers daily and close deals on the spot.
Reduced dependency on branch desktops and IT infrastructure lowered operational costs significantly.
Faster onboarding and mobile servicing enhanced customer trust and satisfaction.
Let’s scale your GCC’s tech stack with premium hardware, enterprise workflows, and zero-hassle rollouts.