As a remote-first startup, the company had to onboard new employees almost every week, often located in different cities. Their challenges included:
The leadership wanted a solution that combined automation, security, and scalability—while keeping IT lean.
Slow device provisioning: Each MacBook had to be manually configured by IT, leading to delays and inconsistent setups.
Onboarding friction: New hires often waited days before their laptops were ready, impacting productivity and first impressions.
Rising IT support burden: Frequent tickets around configuration, access management, and compliance drained IT bandwidth.
Cost pressures: Scaling IT support to match headcount growth risked inflating operational costs.
The startup partnered with Team Computers, an Apple Authorized Enterprise
Reseller, to rethink how devices were deployed and managed.
Here’s what was implemented:
120 MacBooks deployed seamlessly across three cities.
Apple Business Manager (ABM) integrated for zero-touch deployment—employees received their MacBooks fully pre-configured out of the box.
Kandji MDM rolled out for device management, automating security policies, compliance checks, and updates.
Google Workspace integration ensured users had immediate access to email, Drive, Docs, and Meet, all tied to secure identity management.
A remote-first IT strategy, reducing dependency on physical support centers while maintaining control and visibility across devices.
The transformation was immediate and measurable:
New hires could log in and start working on Day 1.
Automated policies and self-service reduced dependency on IT support.
Leaner IT operations with higher efficiency.
A seamless first-day experience created confidence and improved retention.
Let’s scale your GCC’s tech stack with premium hardware, enterprise workflows, and zero-hassle rollouts.