SDM -Apple

Job Description


Skill Set:

  1. Experience- 8-12 years in B2B Apple Services
  2. Debit Control and Revenue Generation Methods
  3. Vendor& Customer Management Skills
  4. Understanding of Warranty/OOW and Insurance Calls
  5. KPI and SLA Management
  6. Apple KPI management. - CSAT, ACSE score (RepTAT, CCLR, PPR)

 

 


Job Location

Mumbai


Application Form

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