End User Asset Support

Our multi-vendor break fix support service provides hardware support for the entire IT infrastructure. We provide an end-to-end maintenance solution. Servers, network devices, storage, end user devices, communications equipment, wireless network devices, and much more are all handled by us. Our customized Service Level Agreements are created to meet the specific needs of any organization.

We recognise that each customer's needs are unique, therefore we may tailor our services. We acknowledge the criticality of legacy equipment in any IT infrastructure ecosystem. We also understand that in some situations, the expense of continued manufacturer support services for legacy IT assets is more expensive than purchasing new equipment. That's where our managed break fix support comes in. It provides the security of ongoing maintenance at a fraction of the expense.

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Transforming Failures & Downtimes into Opportunities

When any hardware that functions to run any business fails, you need to have access to an agile maintenance partner that promptly addresses the problem so you can get back up and running within the least time possible. Simple hardware replacement and repair, emergency help in the case of a failure, and remarkable guaranteed fix times are all available through our broad network of highly skilled technicians and industry-leading hardware break-fix experts.

Our asset management module provides considerable benefits in terms of IT cost control, risk reduction, and greater agility. Our team understands the importance of IT infrastructure; thus, our preventive maintenance solutions are the ideal way to avoid any mishaps that can happen in the future. Root cause analysis helps our teams to gain deeper insights into potential incidents.

We ensure that enormous quantities of churning, pricey assets that are critical to any organization's performance are efficiently handled from beginning to end through asset management and remote tech support to get the maximum return on investment. We empower the end-user through improved asset management.

Enhanced Assistance & Provisioning

PAN India support for onsite field projects and hot standby provisioning enables our clients to have a backup, redundant system in place. Server configuration, database creation and other provisioning solutions deliver the opportunities to reduce the risks by having better control over the IT assets. We design and provision IT systems that will readily take over the primary systems in case of a breakdown. The purpose of deploying active and hot standby IT architecture is to improve availability and disaster recovery capacity. All of this will result in business continuance, increased availability, and operational agility. A well-designed and provisioned standby system ensures a positive end-user experience and rapid system reaction time.

The experience and skills that our team brings to the table ensure that your mission-critical hardware gains back its original shape as soon as possible, causing the least amount of disturbance to your business operations and workflows. Our vast network of partners is able to provide services for different locations.

Printers and Peripherals Support

Expand the capacity of existing hardware systems with our all-inclusive support for the maintenance of printers and peripherals. Straightforward and consultative approach for all issues related to ancillary devices. Avoid downtime and maximize the potential and usability of your IT resources with the right kind of support assistance. Our team can suggest the appropriate kind of printers, peripherals and spares to complement the unique business needs and improve performance. Our IT support teams deliver streamlined technical assistance, ensuring that you get the most out of your peripherals in terms of speed, value and efficiency. The enterprise-level support team is fully committed to helping you keep the peripherals and printers in their best form year in and year out. Our primary goal is to avoid problems from occurring in the first place and discover the best technology for your peripherals.

We provide support services for all types of printers and peripherals. Such devices, regardless of the size or scope of the business, are crucial to day-to-day operations and success in today's fiercely competitive environment. Our accredited and well-trained technicians are experts in resolving issues with 'plug-and-play' IT hardware. Reliable and efficient troubleshooting of all types of printer faults and problems such as wireless and wired communication, malfunction drivers, cable connectivity, and printer port issues. Installation, setup, configuration, troubleshooting and fine-tuning of various devices are all part of our peripheral support.

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Successfully Navigate the Shape-Shifting World of Technology and Hardware

The demands of printers, peripherals, and other IT ancillary devices keep changing with the evolving business needs. We help you to have in place the most up-to-date and advanced peripherals that will keep your business operation running smoothly. Moreover, this will help quickly scale the business to accommodate emerging business demands and requirements. We have a well-versed crew in all leading printing technologies, including laser, barcode/thermal, line matrix, inkjet, and wide format printing. The customer-centric approach helps us develop solutions strictly in line with the peripherals stack.

• Remote diagnosis of problems and support services.
• Agile and flexible assistance to satisfy specific service needs.
• Increased uptime of the printers and peripherals
• Offering support services to update the peripheral technologies as per the latest versions.
• Committed team working with quick response time and strict timelines resulting in minimal downtime of the printers and peripherals.

Designed to Address Advanced & Extensive Printers and Peripherals Support

We work with the ethic to understand the specific issue of the clients before giving assistance or support solutions. Drawing the best of our intellect and combining it with the cutting printer and peripherals technology, our intelligent support services result in cost-effectiveness and allow you to obtain economies of scale. Top-notch printers and peripheral support and maintenance services help you get the most out of your devices while safeguarding the IT tech support budget. We provide both remote and onsite support for diagnosing and fixing printer and peripheral troubles as quickly as possible, ensuring that your company's production and efficiency are optimized.

Datacenter Asset Support

Our datacenter asset support services are built on the foundations of speed, scalability, and dependability. Businesses are deploying a combination of IT services to have dynamic and flexible access to extra datacenter capacity for their private cloud requirements as cloud adoption grows. Our future-ready datacenter asset support teams deliver a leaner, more adaptable architecture that can adapt to changes or disturbance. We combine legacy and modern IT architectures into a single, manageable ecosystem by melting technology silos. Our teams can help in OS installation as well as upgrading the current OS in line with the contemporary technology and business needs.

Our experience in datacenter asset support promises a firm may immediately achieve major operational and cost-saving benefits, from IT asset management to resource planning and change management to security and intelligence. By designing, deploying, maintaining, and monitoring industry-leading datacenter solutions, we help our clients streamline their enterprise IT infrastructure. With our datacenter asset support, you can easily identify, find, visualize, and manage all datacenter assets, as well as confidently forecast capacity for future development. Our proactive monitoring encompasses audits and assessments to obtain performance feedback, enabling corrective measures to be taken prior to the occurrence of any IT incidents.

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Smart Models to do the Hard Work for you

We help mission-critical IT infrastructure last longer by providing the correct kind of hardware break-fix assistance. We find a cost-effective and dependable approach to maintain and service your legacy systems, resulting in immediate cost savings that can be diverted to drive company innovation. With our hardware break-fix support services, you can extend the life of your critical hardware assets and get the most out of every hardware investment your company makes. We are available 24 hours a day, 7 days a week, to respond quickly to any hardware malfunction and reduce downtime as much as possible. We have certified engineers that are well-versed in IT hardware. With assured break/fix timeframes, meet the operational expectations that suit your organization's needs.

Remote L3 support to deal with any kind of technical IT issues. We are professionals in this field and deal with the most challenging difficulties by providing round-the-clock remote L3 support services. Our team can also make code updates, conduct research, and discover solutions for difficult new or unforeseen problems. L3 Support includes the main application, customizations, and integrations. In addition to utilizing our tried-and-true processes, gain access to control and industry best approaches. We investigate root causes and correct flaws. Our onsite field support serves PAN India.

Optimize Datacenter Landscape

When combined with our larger reach and scope and the necessary resources, we have valuable insights and capabilities when it comes to data center asset infrastructure support tailored to your specific business needs. You can trust us to stay up with evolving data center asset needs, regardless of scale or location. Maintain your server, storage, and network infrastructure with confidence and security. We offer unified technologies and solutions for IT and network system maintenance in exceptionally robust and secure environments. Quality engineered for optimal uptime - high availability and better impact.