The technology-enabled automation of complicated business procedures is known as business process automation (BPA). It may help an organization’s operations run more smoothly, effectively, and at a lower cost.
What Is Business Process Automation?
BPA may be used to automate manual activities like data input or complicated processes like order fulfillment that span numerous systems. It’s also capable of automating decision-making procedures like approvals.
Often people confuse between Business Process Automation(BPA) and Robotic process automation (RPA).
Robotic process automation (RPA) can assist businesses in optimizing departmental and individual activities. However, BPA focuses on holistically improving work processes.
Why is it important?
Business process automation is critical since it may aid companies in increasing their efficiency and production. Businesses may free up their personnel to focus on more vital activities by automating repetitive and time-consuming processes. Automation may also help firms enhance customer service by responding to client inquiries faster and more accurately.
The following are some advantages of business process automation.
- Enhanced efficiency and productivity
Business process automation may assist in simplifying and optimizing procedures, resulting in increased efficiency and productivity. - Increased accuracy and quality
Automation may aid in the reduction of mistakes as well as the overall accuracy and quality of work.
- Improved customer satisfaction
Automating operations can enhance service speed and quality, resulting in higher customer happiness. - Cost savings
Automating procedures can help you save money on labor and other expenses. - Better decision-making
By delivering accurate and up-to-date information, automated processes can improve decision-making. - Increased compliance
Automating procedures can guarantee that rules and standards are followed. - Improved security
Automating procedures can increase security by decreasing the need for manual handling of sensitive data.
Turnaround Times of Manual Processes vs. Modern Automation
In recent years, firms’ work has evolved tremendously, especially how operations are automated. Previously, organizations depended significantly on manual procedures to complete tasks, and this frequently resulted in longer response times and a significant amount of lost time and money.
On the other hand, organizations increasingly use modern automation to simplify their procedures. Automation may assist firms in completing tasks more quickly and efficiently, resulting in reduced turnaround times and higher output.
10 Business Process Automation Use Cases
- Orientation of new employees
Onboarding tasks can benefit from business process automation, such as:
- Taking down personal information
- Forms W4 and I9 filling
- Creating a payroll and benefits system
- Organizing office supplies
- Purchase Orders
The entire process of purchase orders streamlines using business process automation. You may digitize your purchase requisition forms and link them to a SQL database to get customer details. - Travel Authorization
As with any manual procedure, tracking down missing details and emailing documentation back and forth wastes time. You may utilize RPA software to digitize your forms and simplify your travel request procedure rather than dealing with physical paperwork. - Requests for time off
Employees can seek time off if they are sick or have a personal emergency. Now, you don’t need to deal with it manually.
You can automate this process much easier for staff to submit time-off claims and get paid using BPA software. - Expense Reports
Manual expenditure reporting leads to lengthier processing delays and exposes businesses to expense fraud.
Employees can rapidly fill out cost claims and even include receipts using dynamic forms. - Invoice Processing
You can reduce bottlenecks like physical forms and manual sequencing with process automation  software. Just provide your suppliers with a link instead of receiving documents via email. - Requests for transcripts
Businesses can streamline administrative activities such as transcript requests with workflow software. - Workload Streamlining
Streamlining workload assures that field teams access the information they require to complete their tasks. - Price Quotes
BPA software allows your sales staff to create price quotes quickly and send them to management for approval. - Approvals of Budgets
You may design customized budget approval forms using business process automation tools.
Team Computers As Your Top Automation Partner
You can easily automate any existing process using Team Computer’s business process automation software. Even non-technical people may develop forms and automate operations because no coding is required.