Robotic Process Automation (RPA) is a software technology that allows users to emulate and integrate a ‘robot’ to automate all digital tasks. These “bots” can learn, mimic, and then execute rules-based business processes as a substitute for, or for assisting, humans. They can operate around the clock, nonstop, much faster, and with 100% reliability and precision, saving time & money.
RPA has a positive snowball effect on business operations and outcomes. It delivers measurable business benefits like labor cost reduction, greater accuracy, & accelerated delivery speed to the organization. Business outcomes like customer satisfaction are improved by freeing humans to do what they do best like solving problems, improving processes, conducting analysis, and other value-added works, resulting in higher employee productivity and new revenue opportunities.
Automating repetitive tasks would certainly save your time on any tedious process completion and hence saving money on labor costs too. Users experience an evolution in employee productivity by accelerating workflows. In document-intensive industries like financial services, insurance, and in the public sector, RPA bots can handle all form filling processes hands-free.
RPA, as an automation tool, has the ability to perform tasks 10 times faster than humans with 100% accuracy and 24x7 business availability. With absolute accuracy in work, the hassles of reworks get reduced, and tasks get delivered in near to perfect compliance standards. Particularly in accounting, it is enabling new levels of speed & precision in order-to-cash and procure-to-pay processes.
Give your business users the power to control the business logic while the RPA will control and eliminate mistakes from your rule-based tasks under the regulated compliances. Especially, the industries such as finance, healthcare, and life sciences have leveraged the reliability of bots to achieve strict compliance standards & comprehensive auditability.
When AI is combined with RPA to create Intelligent Automation, it can draw on 80% of unstructured enterprise data, enabling business processes to be more flexible & adaptable in uncertain times and changing environments. It ends up being so simple and so intuitive that anyone can do it with zero disruption in the underlying system.
To open the path towards digital transformation, the first step is to put the tools to automate in the hands of your frontline. Robotic Process Automation bots work as a 'Digital Workforce' interacting with any system or application with the same digital skillset as humans. It is a cost-effective means of modernizing an operation and helping to secure a competitive advantage for the organization. To enable digital transformation strategies, RPA gives the ability to automate business processes quickly and easily with business intelligence.
Employees certainly enjoy the benefits of RPA, boosting their performance as it removes non-value-add tasks from their schedules and relieves them from the rising pressure of work. Especially, in the front office, attended RPA bots help agents to interact with customers more willingly & timely by automating all their system and data entry legal work. It results in reduced call handling time and improved customer experience at the same time.
Automation helps companies in optimising their supply chain operations to reduce turnaround time, increase operational efficiency and deliver great customer experience. Automation Anywhere RPA solution is being adopted to eliminate the manual data entry and invoice verification which results in higher integrity of data and FTE savings.
ABC company is optimising multiple parts of its procure to pay operations to reduce turnaround time, increase operational efficiency and deliver great customer experience. Automation Anywhere RPA solution is being adopted to eliminate the manual data entry and rule based verification which results in higher integrity of data and FTE savings. Employees now focus more on high skilled work and building better customer relations. This enables the company to increase the topline without increasing the bottomline.
ABC company adopted Automation Anywhere Robotic Process Automation (RPA) solution to automate the AWB tracking of all inbound and outbound shipments to get latest updates on all shipment movements, take timely corrective measures to ensure customers receive shipments on time and warehouse operations team has visibility of inbound shipments about to arrive. This results in higher customer satisfaction, higher operational efficiency and reduced turnaround time hence lower DSO as we can collect on time only if we deliver on time.