So what is Enterprise Mobility? Enterprise mobility, to put it simply, is an approach to work in which employees can do their jobs from anywhere using a variety of devices and applications.
The term commonly refers to the use of mobile devices, such as smartphones and tablets, for business purposes. But it also covers the mobility of corporate data and of workers themselves. As an example of enterprise mobility, an employee may upload a presentation from their desktop PC to a cloud storage service, and then access it from a personal Apple iPad to show at a client site. It’s that simple.
Now, let’s look at the four major reasons that might help you understand that important can enterprise mobility to be for you;
1. Increasing number of mobile workers
According to a survey, by 2020, 60% of your workforce will be mobile for work.
If you’re surprised at this number, reflect on the following facts:
- From 2010 to 2017, internet usage on desktop and laptop devices stayed fairly flat while mobile usage increased by 700 percent.
- Smartphone ownership has grown from about 30 percent in 2011 to nearly 85 percent in 2017.
- The majority of millennial smartphone users, 87 percent, say their phone never leaves their side, day or night.
- Thirty-seven percent of workers telecommute regularly.
- More than half, we’re talking 68 percent, of business emails, are now opened on smartphones.
Imagine the productivity rise if they could perform all their routine tasks with the same comfort as in office with full access to desktops and applications. According to a recent survey, 40% of businesses are working on improving their mobility strategy for individual productivity gains.
The millennial workforce demands flexibility to work remotely. Organizations that have understood this have policies such as work from home or work anytime anywhere and are building processes and systems to support this.
2. Real-time Management and Analysis
Enterprise mobility enables executives to access current and historical data literally anytime and capture data on the go to make better decisions when required. Transparent enterprise management and reporting platform can further reduce dependency on the IT teams for problem-solving.
At Team Computers. Employees now use an in-house mobile app as against biometric cards to punch in. This app further serves as a one-stop shop to apply for leave, report incidents & almost anything on the go from their mobile app. Pretty cool. right?
3. Provide an improved customer experience
71% of the companies moving towards business mobility are developing and deploying customer-facing apps focused on improving the customer experience.
What is the benefit these companies expect to achieve? The survey revealed that customers who execute business mobility plans have an average 150% return on investments (ROI) – the largest being the ability to bring new revenue streams online more quickly.
An automotive giant, in partnership with Team Computers, is using Apple iPads at their dealerships. The sales person at their showrooms can easily access and share vehicle details like specifications, colors, prices, etc. instead of the traditional brochures & leaflets.
4. Process Efficiency and Reduced Costs
Furthermore, the usage of interactive maps or the recording/logging of location-specific data can help improve processes, reduce costs and deliver value faster and better to customers. Uber has created one of the best use cases here. Isn’t it?
With an enterprise mobility management solution in place to provide access to corporate systems through mobility devices, overall adoption rate and productivity from employees can be achieved.