The newest addition to Team Computers’ portfolio, Workplace by Facebook, effectively makes the impossible possible, by getting everybody on the same page, literally!

Share important information via News Feed or Live videos, get real-time feedback via likes, comments and reactions, run polls in Groups to get a quick pulse on company issues. Promote openness, feedback, and diversity through the familiar Facebook interface that we all love, and have already adopted!

“We come to work every day because we want to connect people. And when we connect people, we can have a profound impact on their working lives. We can turn the companies they work at into meaningful communities.”
Julien Codorniou, VP, Workplace

FLOW 2019, Workplace’s Annual Enterprise Event, focused on ‘Why the Future Belongs to Connected Companies’ which was the result of bringing everybody together, empowering them and creating a culture that drives business performance. The power of Workplace lies in connecting everyone (including the 80% of employees that don’t sit behind the desk) across an organization. This includes frontline employees as well as knowledge workers.

The key announcements of the event included the availability of the following features in their respective categories:


CONNECTING THE FRONTLINE

  • Access Codes- Email-less employees can be invited to the Workplace through a 16 character code, which they can use to set up their respective accounts.
  •  Frontline Access- Giving administrators the ability to create a dedicated pop-up message for frontline workers to confirm that they are logging in during working hours.
  • Learning- Helping group admins easily curate, organize and share knowledge with group members: from how to make the perfect coffee to improving safety on the factory floor.
  • Surveys- Giving leaders a quick pulse check on employees to get fast feedback
  • Goals- For setting short term targets and tracking how your teams are doing against them.

“Since the majority of our employees are hourly and retail, it was very important for us to make it clear exactly when and how they should be accessing the Workplace. The Access Control popup has provided our HR and Legal teams with considerable peace of mind while giving our employees a great user experience on Workplace.”

Daniel Sundin, Director, Internal Communications, Petco.


EMPOWERING PEOPLE WITH NEW VIDEO TOOLS

  • Automatic Video Captioning- Easily add captions for the videos uploaded to the Workplace, thereby increasing reach and engagement. Let people choose how to consume them- watching with audio-only, reading the captions, or both.
  • Workplace on Portal- The future of VC! The Workplace Portal’s AI-powered Smart Camera pans and zooms to stay with the action. Now users will be able to make video calls through the portal itself.
  • Enterprise Live- The most popular way of connecting- going live. Enterprise live enables enterprises to stream live video to large audiences without impacting speed or quality.

The workplace believes in changing culture through belonging and well-being. Rightly so, recognition and belonging play an integral part in developing a connected culture. In order to foster relationships between the organizations and employees. The outcome of connecting people and information is a connected culture that strengthens and unites everybody.

The following features are enabled by the Workplace to highlight such practices:

● Badges
Badges allow organizations to recognize employee achievements through visual displays on Workplace profiles. Personalized badges like Workplace Champion, Outstanding Effort, and Workversary make this acknowledgment more personal and distinct.

● Thanks
Shout out to a colleague for closing a deal? Use the Thanks feature to recognize peers’ great work and even notify their managers for their contribution.

● MEASURING THE IMPACT
Insights bring more and new ways to cut Admin reporting data. To identify how connected your organization is, it is essential to engage users and collect engagement subsequently. To grow beyond merely adoption and retention, the insights panel provides new ways to track, measure and understand the impact of being truly connected to the Workplace. This was ensured with the following:

● Make data more actionable
To understand how the different parts of an organization are functioning, filtering based on the profile fields to usage metrics has been introduced.

● Performance of posts
To keep a track of post-level performance, like consumption metrics and comment sentiment analysis, newer capabilities have been introduced.

● Measuring self connectedness
A connection score to enable companies to understand and compare the connection between and across different elements of an organization. This becomes a tool to easily identify and evaluate organizational silos.


MEASURING THE IMPACT

Insights bring more and new ways to cut Admin reporting data. To identify how connected your organization is, it is essential to engage users and collect engagement subsequently. To grow beyond merely adoption and retention, the insights panel provides new ways to track, measure and understand the impact of being truly connected to the Workplace. This was ensured with the following:

● Make data more actionable
To understand how the different parts of an organization are functioning, filtering based on the profile fields to usage metrics has been introduced.

● Performance of posts
To keep a track of post-level performance, like consumption metrics and comment sentiment analysis, newer capabilities have been introduced.

● Measuring self connectedness
A connection score to enable companies to understand and compare the connection between and across different elements of an organization. This becomes a tool to easily identify and evaluate organizational silos.

Organizations around the world use the Workplace to join people together and get more done.

Decathlon, values diversity and open dialogue. The workplace offers Decathlon’s Singapore team a simple platform for highly interactive and effective communications that are aligned with the company’s lateral organization structure. The employees can constantly align communications ranging from translations to marketing initiatives led by the HQ in France, and get better clarifications on the fly by directly discussing and chatting on the Workplace.

To maximize the opportunities for employee engagement in the Workplace, the management at Decathlon’s Singapore office has gone a step further by launching a “Workplace employee happiness survey bot” on Workplace. By simply starting a conversation with the bot, Decathlon’s management can quickly get a sense of each employee’s sentiments at a shop/unit level and promptly respond to them.

It Gets Better, builds meaningful communities to support LGBTQ and the youth all over the world. Hannah Martin, Media Coordinator at It Gets Better, uses Workplace to host regular video training sessions for global affiliates. Instead of hosting multiple training sessions to cater to different time zones, Hannah now hosts one training session on Live video, streaming it into a training group for all affiliates to watch and comment on with questions.

In the News Feed, affiliates share pictures and videos from LGBTQ+ events all over the globe that enrich and inspire the global community.

Thus, Workplace by Facebook aims to transform workplaces quite literally by drastically improving and changing how organizations work, think and communicate.