50+ years presence
in the industry
12841 Cr.
+ Turnover
350+ User locations
3400 Users
6th largest player in
Indian Pharmaceutical market
challenges img


Cumbersome and uninteresting paperwork including brochures, catalogs.

Diminishing engagement with the Doctors and their staff.

Lack of agility, speed, quality, and efficiency in the sales process.

Customer Lifecycle Management and sales reporting issues.

The task at hand is to assist Customer in capturing the value and collate the efforts, often fragmented across multiple small initiatives by reshaping the process through next-gen mobility solutions and lifecycle management services provided by Team Computers.


our solution img

Our Solution

iPads were deployed to enable mobility for driving e-reporting, e-detailing and Customer Lifecycle Management for their Medical Representatives.

iPads were commissioned for their sales force.

Mobile device management software along with business applications was installed.

Medical Representatives were trained and assisted in the usage of the device and business applications.

A remote resolution process through ticketing system was implemented through service desk and hand and fleet support on the ground.

result img


Fuller engagement with the Doctors and their staff

Sales visits were transformed into Outcome-based visits.

More and readily available information available about the performance of the product with no or less paperwork.

Being able to anticipate or react rapidly to the new sources of incidents.

Dramatic improvement in process efficiency with data-driven insights and analytics and real-time transparency.

See how we can optimize your business.