35+ years
Presence in the industry
43000 crores +
INR Turnover
Indian Market Share
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  • Timely IT Support in Remote locations
  • Uptime of Business critical infrastructure at Retail stores
  • Extended Support during Promotions/ Peak season

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Our Solution

  • Conducted Preventive maintenance of critical IT assets (POS Machines, printer, barcode scanner etc.) at stores before start of big days that helped in proactively reducing the downtime of critical devices.
  • Cloned critical machines and kept hot spares as backup at each location to ensure zero downtime of critical assets thereby providing 100% uptime of Business critical infra.
  • Provided field support for tier-3 and tier-4 locations through cluster model that helped in faster resolution of issues and Business availability.
  • Implemented SD WAN solution for ensuring 100% Network availability and zero productivity loss due to link related issues at store locations thereby providing zero disruption in billing and revenue loss.
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  • 50% Decrease in calls needing physical presence of engineer which helped them in decreasing their IT opex cost.
  • 100% Business Availability during festive Seasons helped them in achieving their business goals
  • 48 Hr. TAT to open a new store and provide IT readiness that helped them in achieving new store roll out
  • 17% Decrease in Asset Failure ratio

See how we can optimize your business.