Deliver an unparalleled customer experience

Customer Self Service Portal

Allow your customers to manage all their policies from one place. Provide all information the customer needs of his applications, claims and grievances

AgentPortal

Give you agents a consolidated view of business critical information related to Sales, Schemes, Incentives and Customer Onboarding.

Intranets

Keep members motived and happy through effective communication and easy to follow processes. Furthermore, manage Learning and development with your intranet.

Remove Barriers to Productivity

Your agents are faced with a large number of challenges including Low visibility regarding onboarding on customers, not enough information about new products and schemes, lack of intel regarding cross sell and upsell opportunities and ever changing Rewards and Recognition scheme.

Make it easier for your partners to sell

Actionables	Information	Insights
Proposals pending for issuance	Customer onboarding status	A 720 degree view of the customer
Cheque bounce cases	New Products and Schemes	Cross and Upsell Opportunities
Renewals to be collected	Reward and recognition schemes	Customer Propensity to churn
	Documents and Resources	KPI Performance

Sales & Distribution Teams find it hard to monitor & communicate with channels

Common challenges includes visibility regarding self performance and the performance of agents. The market is also highly competitive with agents selling competing policies,

A focus on performance & relationship building can help drive sales aggressively

Get visibility on your KPIS and those of your agents	Establish a Two Way communication channels with your partners.
	Personalized dashboards on Partner Activities and KPIs
	Share content to help partners sell
	Hear what your agents have to say throu

Market Share will be determined by price elasticity and product innovation

With customer churn and the competition in the market being the way of the market, it becomes imperative for the management to focus on Product Innovation for better handling mortality, morbidity & longevity and at the same time balance distribution mix for Profitability.